FAQ

Quick Queries

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General

  • What is a payment gateway?

    A payment gateway is a secure online platform that facilitates transactions by encrypting sensitive data like card details and bank information. It ensures seamless, secure payment processing between customers and businesses, enabling hassle-free online transactions.

  • How secure is your payment gateway?

    Our payment gateway ensures maximum security through advanced encryption protocols, fraud detection, and compliance with highest security standards. This safeguards sensitive information during transactions, offering businesses and customers a highly secure payment experience, no matter the transaction size.

Payment Page

  • What payment methods are supported?

    We support diverse payment options such as credit/debit cards, UPI, net banking, wallets, and EMI plans. These cater to various customer preferences, making payments accessible, flexible, and convenient across multiple platforms and devices.

  • How can customers track their payment status?

    Customers can track their payments in real time through instant notifications and transaction confirmations sent to their registered contact details. Additionally, unique transaction IDs ensure transparency, allowing users to verify and monitor their payment progress anytime.

Banking Page

  • Are there additional charges for banking payments?

    Our payment gateway offers competitive pricing with transparent fee structures. Any applicable banking charges or transaction fees are clearly displayed before payment confirmation, ensuring users are fully informed and can proceed without hidden surprises.

  • How fast are banking transactions processed?

    Most banking transactions are processed instantly. However, delays may occur based on interbank policies or operational hours. We work closely with all major banks to minimize delays and ensure the fastest possible transaction processing.

About Solution

  • Is your solution suitable for small businesses?

    Yes, our solution is tailored for businesses of all sizes. With flexible pricing models and scalable features, we support small startups and large enterprises alike, helping them achieve efficient payment processing and business growth.

  • Do you provide customer support?

    We provide round-the-clock customer support through chat, email, and phone. Our dedicated team is always available to resolve queries, assist with technical issues, and ensure uninterrupted service for businesses and their customers.

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