Nexdha AI Fintech Private Limited (“we”, “us”, or “our”) owns Nexdha Fin . We work tirelessly to protect the privacy of our Customers/Users (you/ your).At our payment gateway, we prioritize the privacy and security of your personal information. We are committed to safeguarding your data and ensuring that your privacy is always protected. This Privacy Policy outlines how we collect, use, and protect your information, providing you with transparency and control over your data.
We collect various types of information to ensure secure and efficient transactions. This includes personal details such as your name, email address, billing information, and phone number. Additionally, we gather transaction-related information like payment methods and transaction history. Collecting this data helps us provide you with a seamless payment experience.
Information is collected through multiple channels to enhance the usability of our services. Primarily, data is gathered when you register, make a transaction, or communicate with our customer service team. We also utilize cookies and other tracking technologies to collect information about your browsing habits on our platform. These methods allow us to improve our services and customize your user experience.
The information we collect serves several key purposes aimed at enhancing your experience. Primarily, it ensures that your transactions are processed securely and efficiently. Additionally, it helps us to provide personalized customer support and tailor our services to meet your needs. Lastly, collected data is used for analyzing trends and improving the overall functionality of our platform.
We use the collected information to enhance the overall quality of our services. By analyzing transaction data, we can identify areas that require improvements and implement necessary changes. Your feedback and usage patterns help us to continuously refine our platform, making it more user-friendly and efficient. This ensures that you receive the best possible experience every time you use our payment gateway.
Collected information plays a crucial role in maintaining the security of our platform. We employ advanced security measures to protect your personal and transaction data from unauthorized access. Your information helps us to detect and prevent fraudulent activities, ensuring a safe environment for all users. Regular security audits and updates are performed to maintain the highest standards of data protection.
Using your collected information, we ensure effective communication with you regarding your transactions and account activities. We send important updates, transaction confirmations, and security alerts to keep you informed. Additionally, your contact details allow us to provide personalized customer support and respond promptly to your inquiries. This ensures that you are always in the loop and receive the assistance you need in a timely manner.
We use cookies to remember your preferences, analyze site traffic, and improve our services. You can manage your cookie settings through your browser's options and choose to disable or delete cookies at any time.
We take extensive measures to protect the security of your collected information. We employ robust encryption technologies to safeguard your personal and financial data during transmission and storage. Our commitment to maintaining high security standards ensures that your information is always protected from unauthorized access and breaches.
In addition to encryption, we implement multiple layers of security protocols, including firewalls and intrusion detection systems, to fortify our platform. Regular security audits and updates are conducted to address any vulnerabilities and enhance our defenses. By continuously monitoring and improving our security practices, we strive to provide a safe and secure environment for all our users.
Our website may contain links to third-party websites for your convenience and information. Please note that we do not have control over the privacy practices of these external sites. Once you leave our platform, we encourage you to review the privacy policies of any third-party sites you visit to understand how they handle your information.
We are not responsible for the content or privacy measures employed by third-party websites. These sites may have their own privacy policies that differ from ours, and it is important for you to be aware of their terms. For your safety, we advise exercising caution and reviewing their policies before providing any personal information.
We retain user information for as long as it is necessary to fulfill the purposes outlined in our Privacy Policy. This includes maintaining transaction records for audit and tax purposes, providing ongoing customer support, and complying with legal and regulatory obligations. During the retention period, we implement stringent security measures to protect your data from unauthorized access and breaches. Our data retention policies are designed to ensure that your information is securely stored and managed. Regular reviews are conducted to determine if the retained data is still required or should be securely deleted. By adhering to these practices, we aim to uphold the highest standards of data protection and user privacy throughout the retention period.
We share user information only under specific circumstances to provide and enhance our services. This includes sharing data with trusted third-party service providers who assist us in processing transactions, fraud prevention, and customer support. We ensure that these third parties adhere to strict confidentiality agreements and data protection standards to safeguard your information.
In certain cases, we may also share user information to comply with legal obligations or to protect the rights and safety of our users and our platform. Any sharing of information is conducted with stringent security measures in place to prevent unauthorized access and misuse. Rest assured, we are committed to maintaining the privacy and security of your data throughout these processes.
In compliance with applicable laws and regulations, our payment gateway strictly adheres to legal obligations concerning the handling and protection of user data. We are committed to ensuring that all user information is processed in a manner that upholds privacy and data security standards. Our practices are aligned with regulatory requirements, including but not limited to the General Data Protection Regulation (GDPR), the Payment Card Industry Data Security Standard (PCI DSS), and other relevant legislation. By following these guidelines, we aim to maintain transparency and trust with our users.
To safeguard user privacy, we implement robust security measures and continuously monitor our systems for potential threats. Regular audits and assessments are conducted to ensure compliance with industry standards and legal requirements. We also provide training for our staff to stay informed about the latest privacy practices and legal obligations. By taking these proactive steps, we strive to protect our users' personal information from unauthorized access, disclosure, or misuse.
Right to Access: Users have the right to request access to their personal data that we hold. Upon receiving a verified request, we will provide users with a summary of the information we have collected and processed. This includes details on how the data is being used and whom it has been shared with, if applicable. We aim to respond to access requests promptly and transparently to uphold user trust and privacy.
Right to Correction and Deletion: Users are entitled to request the correction of any inaccuracies in their personal data or the deletion of their information from our records. If users believe that their data is incorrect or incomplete, they can contact us to update or rectify their information. Additionally, users can request the deletion of their data if it is no longer necessary for the purposes for which it was collected. We will ensure that such requests are handled promptly and in accordance with legal requirements.
Right to Data Portability: Users have the right to request the transfer of their personal data to another service provider. This allows users to obtain and reuse their data across different services in a structured, commonly used, and machine-readable format. We will facilitate this process in a secure manner to ensure that user data is protected during the transfer. By supporting data portability, we empower users to have greater control over their personal information.
Users have the option to opt out of data collection and marketing communications at any time. To do so, they can manage their preferences through their account settings or contact our support team directly. We provide clear instructions and easy-to-use tools to help users opt out of specific services or communications. By offering these options, we ensure that users have control over their personal information and how it is used.
Our website should not be used by those who are under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected information from a child under 18, we will take immediate steps to delete such data from our records. Parents or guardians who believe that their child may have provided us with personal information can contact us to request its removal.
We are committed to adhering to the Payment Card Industry Data Security Standard (PCI DSS) to safeguard our users' payment information. PCI DSS compliance is crucial for protecting sensitive payment data from unauthorized access and potential breaches. Our measures include regular security assessments, implementing advanced encryption technologies, and maintaining secure networks to ensure the highest level of data protection. By complying with PCI DSS, we aim to provide a secure and trustworthy payment experience for all users.
Encryption is a fundamental aspect of our commitment to securing users' sensitive information. We employ robust encryption methods to protect personal data, including payment details and account information, both in transit and at rest. By utilizing industry-standard encryption protocols, we ensure that your data is inaccessible to unauthorized parties. Our dedication to strong encryption practices underscores our priority to maintain the highest level of security and privacy for our users.
We prioritize the security and privacy of your data, and in the unfortunate event of a data breach, we are committed to promptly notifying all affected users. Notifications will be sent through multiple channels, including email, SMS, and in-app alerts, to ensure you receive timely and accurate information. Our notification will detail the nature of the breach, the data potentially compromised, and the actions we are taking to address the situation. We believe in full transparency and will provide guidance on steps you can take to protect your information.
To mitigate the impact of a data breach, we will immediately initiate our incident response plan, which includes isolating the affected systems, conducting a thorough investigation, and working with cybersecurity experts to prevent further unauthorized access. We will also offer support services such as credit monitoring and identity theft protection to help safeguard your personal information. Our commitment extends beyond notification; we continuously review and enhance our security measures to prevent future breaches. Trust and security are paramount, and we strive to protect your data with the highest standards of diligence and care.
We are committed to keeping you informed about any changes to our Privacy Policy. Notifications regarding updates will be sent through email, posted on our website, and highlighted within the app. It is important to review our Privacy Policy periodically to stay updated on how we protect your personal information and comply with legal requirements.
Do reach out to us, if you encounter any issues or have any questions regarding our Privacy Policy.
Nexdha AI Fintech Private Limited delivers secure and efficient payment gateway solutions, ensuring seamless digital transactions for businesses
Corporate Address:
2nd Floor, 6/2, Mahakrishya, Leo Muthu Street, Kalaimagal Nagar, Ekkaduthangal, Chennai - 600032.Registered Office Address:
No 25, 3rd Cross Street, Kamakodi Nagar, Annex Valasaravakam, Chennai, Tamilnadu - 600087.Copyright © Nexdha AI Fintech Private Limited.All Rights Reserved